9 months theory (Full Time)
12 months theory (Part Time)
Industrial Attachment (6 months)

(Full-time / Part-time)

  • January - March
  • April -  June
  • July - September
  • October - December

  • Minimum Age: 17.5 years;
  • 10 years of basic education in the English medium OR
  • Any other equivalent qualification

Note: FTMSGlobal entry requirements are communicated via “Years of basic education” i.e. 9years, 10years, 11years or 12years which are equivalent to ‘N’ Level, GCE ‘O’ Level or ‘A’ Level

Students are expected to provide evidence of a level of English ability at least equivalent to 5.5 of the International English Language Testing Standards (IELTS) achieved within past 24 months or a pass in Professional Certificate in English - Intermediate awarded by FTMSGlobal Academy or equivalent.

Students can achieve the guided learning hours in combination of face to face classroom interactions, attending seminars, visits to hotels, self-study and group study as well as research work.

Written examinations from CTH, U.K.

Confederation of Tourism and Hospitality, U.K. is the body that grants exemptions on a case by case basis.

 

S/N Title List Fee
1 Level 4 Diploma in Hospitality Management (QCF) S$ 7,200

*Fees are inclusive of prevailing GST & subject to exchange rate fluctuations.
FTMSGlobal reserves the right to amend published course fees without notice.
Scholarship will be given to those students who paid the full amount. Please contact our FTMS consultants for more information.

Modules

  • Rooms Division Operations
  • Rooms Division Supervision
  • Food and Beverage Operations
  • Food and Beverage Supervision
  • Essentials of Finance in Tourism and Hospitality
  • Customer Service Management in Tourism and Hospitality
  • Global Tourism and Hospitality
  • Industrial Attachment (6 months)

Rooms Division Operations
This unit covers understanding room’s division operations (front office and housekeeping departments), front office processes and housekeeping operations.

Rooms Division Supervision
This unit covers evaluating the effectiveness of rooms division operations (front office and housekeeping departments), supervising housekeeping operations, supervising housekeeping operations and managing the performance of staff.

Food and Beverage Operations
This unit covers understanding the principles of food production operations, food production operations and food and beverage service.

Food and Beverage Supervision
This unit covers evaluating the effectiveness of food and beverage operations, developing food and beverage operations, understanding how to arrange banquets and functions, understanding how to supervise the purchasing and storage of food and beverages and the management of staff performance.

Essentials of Finance in Tourism and Hospitality
This unit aims to introduce learners to the essentials of finance in tourism and hospitality. Learners will understand the key principles for controlling finance how to interpret financial statements and the use of IT to support financial management in the tourism and hospitality industry.

Customer Service Management in Tourism and Hospitality
This unit covers the management of customer service operations, managing the resolution customers’ queries and complaints, analyzing the effectiveness of customer service in hospitality or tourism and understanding the use of quality systems in the tourism and hospitality industry.

Global Tourism and Hospitality
This unit covers understanding the size and scope of the global tourism and hospitality industry, the food and accommodation sub-sectors it, the issues and influences affecting it and the growth of global tourism and hospitality brands.

Industrial Attachment (6 months)
This module helps students explore their career choices in hospitality and tourism field. Students will gain hands-on skills through exposure to the industry and acquire a fundamental understanding on the dynamics of the industry. Students will also identify, understand and work with professional standards. On completion of the course, students are able to put classroom theories into practice and develop an awareness of the industry’s norms and practices.

Students have to demonstrate their 21th century skills and attributes, and are fully responsible for the successful completion of the course, for their success at the interview session and securing the internship. Students can secure internship in or outside Singapore. They should work at established hotels, restaurants, etc to gain valuable real-world experience that will be paramount to them becoming the next-generation of the hospitality industry’s elite. FTMSGlobal will assist in the internship through mock interviews and arrange grooming and interview sessions for the individuals. Students who are unable to secure the IA will have to successfully complete a 3-months Research Group Project.

* FTMSGlobal English Course to run concurrently with above modules.

Successful completion of 8 mandatory units.

By Confederation of Tourism and Hospitality, U.K.

Students who successfully complete the Level 4 Diploma in Hospitality Management (QCF) can progress to the Level 5 Diploma in Hospitality Management (QCF) by Confederation of Tourism and Hospitality (CTH) UK or any other equivalent qualifications.

All students on Level 4 Diploma programme are eligible for Affiliate Membership of the Institute of Hospitality therefore; they stand a better chance to get employment opportunities.